This globally recognized coffee chain provides premium coffee experiences to millions of customers every day. Operating across thousands of locations worldwide, their mission is to offer not just coffee, but community, culture, and connection.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
Facing rapid global expansion, this coffee chain encountered issues with inconsistent processes, inefficient inventory management, and a lack of real-time data integration across its numerous locations. As they scaled operations, the company also struggled with aligning global supply chain processes and achieving consistency across stores.
Moreover, the brand’s complex and disconnected manual processes led to slow response times, inaccurate stock replenishments, and excessive operational costs. With sustainability and customer experience being key focuses, they were keen to modernize operations without sacrificing agility and service quality.
What did
Dappstacks do
DappStacks partnered with the coffee giant to help them streamline operations and drive efficiency through technology. By integrating data migration, automation, and real-time analytics, we provided the business with the tools needed to scale effortlessly.
Big Data Migration & Automation
DappStacks led a comprehensive migration of the coffee chain’s data infrastructure to a unified cloud-based solution. Our team worked closely with their operations and supply chain departments to design, build, and deploy automated workflows using UiPath and AWS services. This migration allowed the coffee chain to access real-time inventory data, enabling rapid replenishment and reducing waste.
Point-of-Sale (POS) System Overhaul
We also facilitated a rapid upgrade of the company’s POS systems, enhancing operational agility. This included seamless integration with payment platforms and real-time sales analytics, giving the brand greater control over customer data and payment processing.
Inventory Management Automation
DappStacks automated critical inventory management tasks, eliminating manual processes. This ensured timely restocking and improved accuracy, minimizing shortages and preventing excess waste.
The Results
- Saved $750k per month in operational costs
- Improved inventory accuracy by 95%
- Enhanced speed and efficiency in supply chain management
- Ensured 100% compliance with global sustainability and stock tracking standards
